Terms of service
Welcome to Maximus Care USA! The terms "we", "us" and "our" refer to Maximus Care USA. Maximus Care USA operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with equine care, coat maintenance, and horse grooming supplies (the "Services"). Maximus Care USA is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you access or use the Services.
Please read these Terms of Service carefully. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not access or use our Services.
SECTION 1 - ACCOUNT & ELIGIBILITY
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To make purchases, you may be required to provide accurate contact, billing, payment, and shipping information. You represent and warrant that all information you submit is current, complete, and accurate. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
SECTION 2 - PRODUCTS & ANIMAL CARE DISCLAIMER
We specialize in premium horse care, topical formulations, and animal grooming supplies.
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Product Descriptions: We make every effort to display product specifications, bottle sizes, and descriptions accurately. We do not warrant that product descriptions or other content are entirely error-free.
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Intended Use: All products sold on this site are intended solely for animal grooming and topical equine care as directed on the product label. They are not intended for human consumption or human medical use.
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Veterinary Advisory: Our products and related content are not a substitute for professional veterinary diagnosis, advice, or treatment. Always consult a licensed veterinarian for specific medical conditions affecting your animals. Perform a patch test before regular application if your horse has sensitive skin or known allergies.
All product descriptions and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to limit the quantities of any products offered to any individual, household, or geographic region.
SECTION 3 - ORDERS & CANCELLATIONS
When you place an order, you make an offer to purchase. Maximus Care USA reserves the right to accept, limit, or decline your order for any reason. Orders are processed rapidly to ensure prompt delivery; therefore, we may be unable to modify or cancel an order once fulfillment has begun.
Purchases are subject to replacement or refund strictly in accordance with our Refund Policy. Products purchased from this website are intended for personal or direct stable use and may not be purchased for unauthorized commercial resale or export.
SECTION 4 - PRICING & PAYMENT
Prices for our products are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless explicitly stated otherwise, posted prices do not include applicable sales tax, shipping fees, or handling surcharges.
You agree to provide valid, authorized payment details for all transactions. By submitting payment details, you authorize Maximus Care USA and its third-party payment processors to charge the designated amount.
SECTION 5 - SHIPPING, LEAKS & RISK OF LOSS
All delivery dates and transit times are estimates only and are not guaranteed. Maximus Care USA is not liable for carrier delays, weather disruptions, or logistics events beyond our reasonable control.
Title and risk of loss pass to you once we deliver packages to the shipping carrier. If a shipment arrives leaking, broken, or defective, please notify us within 7 business days of receipt in accordance with our Refund Policy.
SECTION 6 - INTELLECTUAL PROPERTY
All materials on the Services—including trademarks, logos, brand names, product imagery, formulas descriptions, graphics, text, and layout—are the proprietary property of Maximus Care USA, its affiliates, or licensors and are protected under federal, state, and international copyright and trademark laws. You may not reproduce, copy, distribute, modify, or create derivative works from any content without prior express written permission.
SECTION 7 - THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools, widgets, or links that we neither monitor nor control. These are provided strictly "as is" and "as available" without any warranty or endorsement. We assume no liability for damages or losses arising from your interaction with third-party tools, websites, or services.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
Maximus Care USA is hosted on Shopify, which provides the online e-commerce platform that enables us to sell our products to you. All sales transactions are entered into directly between you and Maximus Care USA. By using our Services, you acknowledge that Shopify is not responsible for any aspect of transactions, product quality, or delivery, and you release Shopify and its affiliates from any claims or liabilities arising out of your purchases.
SECTION 9 - REVIEWS & USER SUBMISSIONS
If you submit product reviews, testimonials, photos, comments, or feedback, you grant Maximus Care USA a royalty-free, perpetual, worldwide, irrevocable license to publish, display, distribute, edit, and utilize your submission across our website, marketing materials, and social media channels. You represent that your submissions do not infringe upon any third-party intellectual property or privacy rights.
SECTION 10 - PROHIBITED USES
You may not use the site or its content:
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For any unlawful, fraudulent, or harmful purpose.
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To violate any federal, state, or international laws or regulations.
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To scrape, crawl, index, or harvest data through unauthorized automated tools or bots.
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To upload viruses, trojans, or malicious code designed to disrupt store operations.
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To misrepresent your identity or submit fraudulent payment information.
SECTION 11 - DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY MAXIMUS CARE USA, ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT PRODUCT RESULTS WILL BE UNIFORM ACROSS ALL EQUINE BREEDS OR COAT TYPES.
SECTION 12 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MAXIMUS CARE USA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, SUPPLIERS, OR DISTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, REPLACEMENT COSTS, OR ANY INJURY ARISING FROM YOUR USE OF THE SERVICES OR APPLICATION OF ANY PRODUCTS PURCHASED THROUGH THE STORE.
SECTION 13 - INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Maximus Care USA, Shopify, and our respective affiliates, directors, officers, employees, agents, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) resulting from your breach of these Terms, violation of applicable law, or improper use of products purchased from the store.
SECTION 14 - GOVERNING LAW
These Terms of Service and any separate purchase agreements shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
SECTION 15 - CHANGES TO TERMS
We reserve the right to update, modify, or replace any part of these Terms of Service at our discretion by posting revisions to our website. Your continued use of or access to the store following any posted changes constitutes acceptance of those revisions.
SECTION 16 - CONTACT INFORMATION
Questions regarding these Terms of Service should be directed to our support team:
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Support Email:
customerservice@maximuscareusa.com
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Mailing Address:
4101 NW 124th Ave, Coral Springs, FL 33065
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Support Phone: (754) 529-8494